M-Pesa and How to Get a Statement

Posted on

M-Pesa, a mobile money transfer service, has revolutionized the way people manage their finances, particularly in regions like Kenya where it originated. Launched in 2007 by Safaricom, M-Pesa has since expanded to other countries, offering a convenient and efficient way to send, receive, and store money using a mobile phone. This service has become an integral part of daily life for millions, providing financial inclusion to those who previously lacked access to traditional banking services.

One of the essential features that M-Pesa users often seek to utilize is the ability to obtain a statement of their transactions. Whether for personal financial tracking or official purposes, having a record of your M-Pesa transactions can be invaluable. Fortunately, obtaining an M-Pesa statement is a straightforward process that can be done through various channels provided by Safaricom.

Channels to Get an M-Pesa Statement

  1. M-Pesa App: The M-Pesa smartphone application is one of the most convenient ways to access your transaction history. Once you've downloaded and installed the app on your phone, log in using your M-Pesa number and PIN. Navigate to the 'Statements' section within the app, where you can select the period for which you want the statement. You can then view, download, or even send the statement to your email directly from the app.

  2. Safaricom Website: Another online platform where you can access your M-Pesa statement is the Safaricom website. Visit the Safaricom self-care portal and log in with your M-Pesa number and password. Once logged in, look for the 'M-Pesa' section, where you'll find an option to generate and download your statement. Similar to the app, you can choose the date range for the statement you wish to view or download.

  3. USSD Code: For those who prefer using the basic phone without internet access, Safaricom offers a USSD code to request an M-Pesa statement. Dial *234# on your Safaricom line and follow the prompts to select the 'M-Pesa Statement' option. You'll be prompted to choose the period for which you want the statement, after which you'll receive the statement via SMS. Please note that using the USSD code may incur a small fee.

Benefits of Obtaining an M-Pesa Statement

Obtaining an M-Pesa statement offers several benefits to users:

  1. Financial Tracking: Keeping track of your M-Pesa transactions allows you to monitor your spending and budget more effectively. It provides a clear overview of your income, expenses, and transfers, helping you make informed financial decisions.

  2. Proof of Transactions: An M-Pesa statement serves as an official record of your transactions, which can be useful for various purposes. Whether you need to verify a payment, reconcile your accounts, or provide proof of income, having a statement can be invaluable.

  3. Security: Regularly checking your M-Pesa statement helps detect any unauthorized or suspicious transactions promptly. If you notice any discrepancies or unfamiliar transactions, you can report them to Safaricom's customer service immediately to safeguard your account.

Tips for Keeping Your M-Pesa Account Secure

While M-Pesa offers a convenient way to manage your finances, it's essential to prioritize security to protect your account from unauthorized access and fraud. Here are some tips to keep your M-Pesa account secure:

  1. Set a Strong PIN: Always use a unique and strong PIN for your M-Pesa account. Avoid using easily guessable PINs like birth dates or sequential numbers.

  2. Keep Your PIN Confidential: Never share your M-Pesa PIN with anyone, including friends or family members. Safaricom employees will never ask for your PIN, so treat it as confidential information.

  3. Enable Two-Factor Authentication: Where available, enable two-factor authentication for additional security. This adds an extra layer of protection by requiring a second form of verification, such as an SMS code or biometric authentication.

  4. Regularly Check Your Statement: As mentioned earlier, regularly reviewing your M-Pesa statement helps you spot any unauthorized transactions or suspicious activity promptly. If you notice anything unusual, contact Safaricom's customer service immediately.

In summary, M-Pesa has transformed the way people manage their finances by providing a convenient, accessible, and secure mobile money transfer service. Obtaining an M-Pesa statement is a simple process that can be done through various channels, including the M-Pesa app, Safaricom website, or USSD code. Keeping track of your transactions with an M-Pesa statement offers numerous benefits, from financial tracking and proof of transactions to enhanced security. By following the tips mentioned above, you can ensure the security of your M-Pesa account while enjoying the convenience of mobile money management.