To use an Equitel line on your mobile phone, first ensure that your phone is compatible with the Equitel SIM card, which you can obtain from an Equity Bank branch. After inserting the SIM card into your phone, restart the device. You will then receive setup instructions via SMS, including the activation of mobile banking services. Follow these steps to register and activate your Equitel line. You can now access various services such as making calls, sending texts, browsing the internet, and managing your Equity Bank account directly from the Equitel menu on your phone.
Activating Mobile Banking
Once your SIM card is activated, you’ll need to register for Equitel mobile banking services. This requires entering your Equity Bank account number and verifying your identity using a one-time password (OTP) sent to your phone. After registration, you’ll have access to a variety of banking features like checking your balance, transferring money, and paying bills through the Equitel SIM toolkit.
Sending Money
Equitel allows you to send money to both Equity Bank accounts and other mobile money platforms like M-Pesa. To send money, select the "Send Money" option in the Equitel menu, choose the recipient’s platform, enter the phone number or account details, and confirm the transaction. You’ll receive an SMS confirmation once the money has been sent.
Buying Airtime
You can easily buy airtime for yourself or for others using Equitel. In the SIM toolkit menu, select "Airtime," then choose either "For Self" or "For Others." Enter the desired amount, confirm the purchase, and the airtime will be credited to the specified number. You can also buy airtime using your Equity Bank account balance.
Paying Bills
Equitel makes it simple to pay your utility bills, such as electricity or water, directly from your phone. Select the "Pay Bill" option in the menu, enter the biller’s details and the amount, then confirm. Your Equity Bank account will be debited, and you’ll receive a confirmation message.
Check Equitel Mobile Number
To check or retrieve your Equitel mobile number, dial *100# on your Equitel line, which will open a menu with various options. From the menu, select the My Account option, followed by My Number, and your Equitel phone number will be displayed on the screen. Alternatively, you can check your number through the Equitel SIM Toolkit app on your phone by navigating to My Number under account settings. This quick method allows you to easily view your Equitel mobile number without needing to contact customer support.
Checking Account Balance
To check your Equity Bank account balance, go to the Equitel menu on your phone, select the "Balance Inquiry" option, and your account balance will be displayed. You can also receive a mini-statement showing recent transactions by selecting the "Mini Statement" option.
Transferring Funds
Equitel lets you transfer money between your Equity Bank accounts or to other banks. Select the "Bank Transfers" option in the menu, choose the recipient’s bank, and follow the prompts to complete the transaction. You can transfer funds instantly or schedule them for a later date.
Accessing Loans
Equitel provides access to loans through your Equity Bank account. To apply for a loan, select "Loans" in the Equitel menu and follow the steps to check your eligibility and loan limit. Once approved, the loan amount will be disbursed directly into your account, and you can manage your repayment schedule via the same menu.
Browsing the Internet
Equitel offers data bundles that you can purchase directly from the SIM toolkit or using USSD codes. Choose a bundle that suits your browsing needs, and the amount will be deducted from your account balance or airtime. Equitel supports both 3G and 4G networks, ensuring fast and reliable internet access.
Managing Equity Bank Account
Through the Equitel menu, you can manage multiple Equity Bank accounts. You can link various accounts to your Equitel SIM, check balances, transfer funds between accounts, and monitor transactions. The mobile banking service ensures that all your account management needs are accessible from your phone.
Sending Text Messages
Sending SMS via Equitel is straightforward. Navigate to the "Messaging" option in the SIM toolkit, enter the recipient’s number, type your message, and send it. Equitel offers affordable rates for both local and international messaging, and you can also purchase SMS bundles for more savings.
International Money Transfers
Equitel allows you to send money abroad using its international money transfer service. Select the "International Transfers" option from the menu, choose the destination country and recipient’s details, and confirm the transfer. You’ll receive real-time exchange rates and a confirmation message once the money is sent.